RingClone Announces Partnership with RingCentral

I am excited to announce that we have entered into a premiere partnership with RingCentral! See below for our press release...

RingClone joins RingCentral as a Premier ISV Partner to bring a robust archival, compliance, and content supervision suite for its customer base.

RingClone, a world class archiving and quality assurance service provider, today announced a new partnership with RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions.

Through this partnership, RingClone will provide RingCentral customers with an easy to use, all-in-one compliance system combining archiving, retrieval, and quality assurance for all communication content, including voice data (recorded calls and voicemails), voice logs, fax activity and images (including all attachments), SMS/texting activity, text conversations, and team messaging.

RingClone's state-of-the-art search engine and rich user interface also gives RingCentral clients powerful, rich discovery and retrieval of calls and messaging content across all RingCentral data, and includes complex searching support. This provides users instant access to their archived content for reporting, retrieval, or compliance purposes. RingClone's product also provides customers with notation support, custom reporting, custom data exports, and group level access administration for managers and teams.

RingClone's system is fully customizable and gives RingCentral customers the ability to determine how archived data is categorized, stored, and retrieved. With the RingClone integration, RingCentral customers will also be able to use their existing storage solution for archiving. RingClone can be connected to a client's existing cloud or on-premises storage solutions, including Amazon S3, OneDrive, Google Drive, Azure Blob storage, Box.com, DropBox, and SFTP.

“We are excited to partner with RingCentral and bring a world class archiving and quality assurance system, with a focus on compliance and reporting, to RingCentral's customer base”

&quo;We are excited to partner with RingCentral and bring a world class archiving and quality assurance system, with a focus on compliance and reporting, to RingCentral's customer base. Business compliance is a necessity for many of RingCentral's customers, and we are pleased to provide a robust solution that fulfills that need. It is always a pleasure to work with RingCentral reps as well as their customers&quo;, says Matt Spinks, Founder and CEO of RingClone. &quo;We look forward to our continued partnership with RingCentral.&quo;

&quo;Reliability, security, and scalability are the core components of RingCentral's cloud communications platform,&quo; said David Lee, vice president, product management at RingCentral. &quo;The integration of RingClone with RingCentral will offer customers a scalable platform that provides them with a world class call archiving, quality assurance and legal compliance system.&quo;

RingClone is a data-intensive compliance app that natively plugs into your VOIP system. RingClone combines quality assurance processing with data archiving and retrieval in an all in one, easy to use system, featuring:

  • Flexible long-term storage
  • Quick access to calls and messaging content
  • Powerful, rich data discovery and retrieval
  • Notation capabilities, reporting, and data exports
  • Scoped access for teams and managers